Analytics

QC Tool provides real-time analytics dashboards to track team performance and quality metrics.

Dashboards

QC Performance

• Files reviewed per operator per day
• Average review time per file
• Pass/fail rates by media category
• First-pass acceptance rate

Agency Performance

• Submission quality by agency
• Resupply rates and average rounds to approval
• Time from submission to approval

Cost & Revenue

• Estimate conversion rates
• Revenue by agency and media category
• Invoice aging

SLA Tracking

• Breach rates by priority level
• Average turnaround times
• SLA compliance trends

Filters

All dashboards support filtering by date range, agency, media category, project, and operator.

Exporting data

Charts and tables can be exported as PNG (for presentations) or CSV (for further analysis).

Real-time updates

Dashboards refresh every 5 minutes. For live monitoring, use the System Monitor under Master settings.